Returns & Exchanges
At MINIMARU, we want you to love your home essentials, which is why we offer a 30-day return policy for unused items in their original packaging. If your purchase isn't quite right for your space, we are here to help with a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place the items in their original box with all tags attached, ensuring fragile home goods are securely padded to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or ship your replacement item within 5-7 business days.
