Frequently Asked Questions

Everything you need to know about bringing MINIMARU into your home.

What is the typical shipping timeframe for furniture and decor?

Most orders are processed within 1-2 business days. Standard shipping for home decor takes 3-5 business days, while larger furniture items may take 7-14 business days depending on your location.

Do you offer international shipping?

Currently, MINIMARU ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home goods?

We offer a 30-day return policy for most items in their original packaging. Please note that for hygiene reasons, bedding and textiles cannot be returned once opened unless they are defective.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your status directly through your MINIMARU account dashboard.

Are your products sustainably sourced?

Yes, we prioritize partnerships with artisans and manufacturers who use eco-friendly materials and ethical production methods to ensure your home is as green as it is beautiful.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home purchases.